G-Office

Integrated online operating system

G-Office is an online management and operation system that helps businesses automate workflows and optimize internal management. With features such as multi-level approvals, progress tracking, and task assignment, G-Office increases work efficiency and improves collaboration among departments.

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Outstanding Features

Work file management

Implements a multi-level approval process with a trace of each processing step and creates sub-tasks as needed. The system also supports escalating files and tracking the entire processing history, improving work management efficiency.

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Task management

Assigns tasks between departments or internally, tracks progress, and results of work completion. The system supports planning for future tasks and assigning specific responsibilities to each individual in charge.

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Performance management

Monitors, evaluates the progress and quality of each individual’s work within the department. The system provides statistics on ongoing, overdue tasks, and evaluates work attitudes, helping to optimize productivity and effective management.

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Internal work management

Creates and manages support requests between departments, sets priority levels, and completion times. The system also allows for rejecting inappropriate requests, creating additional requests, and centrally managing all support work from other departments in the organization.

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SLA Setup and Progress Tracking

Allows defining work processing time based on urgency and setting automatic work acceptance time. The system tracks actual progress against SLA requirements, sends notifications when changes occur, and stores processing results to ensure transparency and efficiency in work management.

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Evaluation results

Allows managers to track the progress and quality of each individual’s work. The system supports evaluation based on criteria such as progress, work quality, and work attitude, and aggregates and calculates average scores to provide a comprehensive view of work performance.

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Instant interaction

Proactively captures market information to flexibly implement promotional programs, ensuring the brand’s presence at points of sale. The system allows the field marketing team to measure and improve all campaigns, providing a competitive advantage to win right from the shelves.

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