News
Applying omnichannel customer care to boost sales and customer loyalty
Omnichannel customer care involves creating consistent touchpoints with customers across all communication channels. Delivering a smooth, cohesive, and professional experience helps businesses boost sales and build lasting customer loyalty. 1....
View detail
The importance of Omnichannel management in customer care
Omnichannel management enables businesses to enhance customer experience, optimize care efficiency, and build loyalty. It is an essential activity for any business in today’s digital age, where sales channels are...
View detail
The importance of CXM in building customer loyalty
Discover the importance of CXM (Customer Experience Management) in fostering customer loyalty. Learn how personalizing experiences, increasing satisfaction, and building sustainable relationships can drive businesses to new heights. 1. What...
View detail
Omni Care: A solution to boost business efficiency for enterprises
In today’s fiercely competitive market, understanding and optimizing customer experience is a critical factor for increasing revenue and maintaining customer loyalty. Omni Care has emerged as a comprehensive solution that...
View detail
Vietnamese OCR solution: achieving up to 99% accuracy
In the digital transformation era, Vietnamese OCR solutions have become an indispensable tool for businesses and individuals needing to convert paper documents into digital formats. With accuracy rates of up...
View detail
Handwriting OCR with OCR Studio: Achieving 99% accuracy
Handwriting OCR is an essential data digitization tool for businesses in the digital age. With this technology, handwritten documents can be converted into editable, storable, and reusable digital text. OCR...
View detail
The application of OCR in Finance and Banking: Accelerating document processing
In the digital transformation era, the finance and banking sectors face the challenge of handling massive volumes of documents quickly and accurately. This is where OCR (Optical Character Recognition) emerges...
View detail
Customer experience management – The key to sustainable growth
Customer Experience Management (CXM) has emerged as an indispensable strategy for modern enterprises. Beyond boosting customer loyalty, CXM brings tangible benefits, such as improving revenue, creating competitive advantages, and enhancing...
View detail
Multi-Channel Sales Management: The Optimal Solution for Businesses in the Digital Age
Multi-channel sales management helps businesses optimize operations across multiple platforms, enhance customer experience, and achieve remarkable revenue growth in the digital age. 1. What is Multi-Channel Sales Management? Multi-channel sales...
View detail