MiraBOT

Customized AI chatbot based on business data

Developed by GMO, MiraBOT is an AI chatbot designed to enhance customer experiences through personalized and efficient 24/7 interactions. Easily integrate it into your company’s website, automate internal tasks, optimize business performance, and reduce operational costs.

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Business Challenges

Outstanding Features

GMO’s proprietary AI ChatBot

  • A highly secure and cost-effective ChatGPT-based AI chatbot
  • Personalized Customer Experiences and Enhanced Efficiency
  • On-Premise Deployment: For those seeking internal-only use, we offer on-premise deployment options.
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Optimize business performance and reduce costs

  • This tool allows employees to quickly and accurately share information within the company. Anyone can easily search for internal data.
  • The tool doesn’t just match keywords; it uses machine learning to summarize information and provide precise answers.
  • New employee product training has been reduced by 12 hours per person.
    -> As a result, the workload is reduced, and overall business performance is improved.
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Delivering Personalized and Efficient Service

  • MiraBOT is available 24/7, providing immediate responses to inquiries without any wait times, even during off-peak hours.
  • The chatbot delivers highly accurate (99%) and relevant answers to a wide range of questions, significantly improving customer satisfaction.
  • Conversation History: All interactions, including questions and answers, are recorded and can be accessed for future reference.
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Easy Integration and API Connectivity

  • Easily embed the chatbot into your company’s website or internal portal.
  • Integrate the chatbot into your CRM as an internal search tool for instant information retrieval.
  • Connect to various platforms like Facebook Messenger, Zalo and others using APIs.
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Flexible Customization

  • Easily customize the chatbot’s behavior and responses through a user-friendly management interface.
  • Administrators can add users and assign specific permissions based on their roles.
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Diverse Sources and GPT-4 Support

  • Easily train the model with data from various sources like files, URLs, and sitemaps.
  • The default model is GPT-3.5, but you can easily switch to the more powerful GPT-4 when needed.
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Optimize business performance & reduce costs with MiraBOT

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