{"id":4770,"date":"2025-08-27T10:12:47","date_gmt":"2025-08-27T03:12:47","guid":{"rendered":"https:\/\/ssolutions.vn\/gmo-z-com-runsystem-tien-phong-trien-khai-wowcrm-tich-hop-tro-ly-ai-aikoai-cho-bac-a-bank-but-pha-hieu-qua-kinh-doanh-trai-nghiem-khach-hang\/"},"modified":"2025-08-28T11:21:22","modified_gmt":"2025-08-28T04:21:22","slug":"gmo-z-com-runsystem-tien-phong-trien-khai-wowcrm-tich-hop-tro-ly-ai-aikoai-cho-bac-a-bank-but-pha-hieu-qua-kinh-doanh-trai-nghiem-khach-hang","status":"publish","type":"post","link":"https:\/\/ssolutions.vn\/en\/gmo-z-com-runsystem-tien-phong-trien-khai-wowcrm-tich-hop-tro-ly-ai-aikoai-cho-bac-a-bank-but-pha-hieu-qua-kinh-doanh-trai-nghiem-khach-hang\/","title":{"rendered":"GMO-Z.com RUNSYSTEM t\u00edch h\u1ee3p tr\u1ee3 l\u00fd AikoAI v\u00e0o h\u1ec7 th\u1ed1ng WOWCRM cho ng\u00e0nh ng\u00e2n h\u00e0ng: Tr\u1ee3 l\u1ef1c cho \u0111\u1ed9i ng\u0169 kinh doanh, n\u00e2ng cao hi\u1ec7u su\u1ea5t"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">GMO-Z.com RUNSYSTEM tri\u1ec3n khai WOWCRM t\u00edch h\u1ee3p tr\u1ee3 l\u00fd AI AikoAI cho BAC A BANK. Gi\u1ea3i ph\u00e1p ph\u1ea7n m\u1ec1m CRM ng\u00e0nh ng\u00e2n h\u00e0ng \u1ee9ng d\u1ee5ng AI trong b\u00e1n h\u00e0ng, h\u1ed7 tr\u1ee3 sale v\u00e0 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng, b\u1ee9t ph\u00e1 hi\u1ec7u qu\u1ea3 kinh doanh trong k\u1ef7 nguy\u00ean chuy\u1ec3n \u0111\u1ed5i s\u1ed1.<\/span><\/p>\n<div class=\"slider-wrapper relative\" id=\"slider-927192373\" >\n    <div class=\"slider slider-nav-circle slider-nav-large slider-nav-light slider-style-normal\"\n        data-flickity-options='{\n            \"cellAlign\": \"center\",\n            \"imagesLoaded\": true,\n            \"lazyLoad\": 1,\n            \"freeScroll\": false,\n            \"wrapAround\": true,\n            \"autoPlay\": 6000,\n            \"pauseAutoPlayOnHover\" : true,\n            \"prevNextButtons\": true,\n            \"contain\" : true,\n            \"adaptiveHeight\" : true,\n            \"dragThreshold\" : 10,\n            \"percentPosition\": true,\n            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href=\"https:\/\/ssolutions.vn\/en\/gmo-z-com-runsystem-tien-phong-trien-khai-wowcrm-tich-hop-tro-ly-ai-aikoai-cho-bac-a-bank-but-pha-hieu-qua-kinh-doanh-trai-nghiem-khach-hang\/#GMO-Zcom_RUNSYSTEM_%E2%80%93_Doi_tac_chuyen_doi_so_chien_luoc-2\" >GMO-Z.com RUNSYSTEM \u2013 \u0110\u1ed1i t\u00e1c chuy\u1ec3n \u0111\u1ed5i s\u1ed1 chi\u1ebfn l\u01b0\u1ee3c<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/ssolutions.vn\/en\/gmo-z-com-runsystem-tien-phong-trien-khai-wowcrm-tich-hop-tro-ly-ai-aikoai-cho-bac-a-bank-but-pha-hieu-qua-kinh-doanh-trai-nghiem-khach-hang\/#Tuong_lai_ngan_hang_Viet_Nam_voi_AI_va_CRM_the_he_moi\" >T\u01b0\u01a1ng lai ng\u00e2n h\u00e0ng Vi\u1ec7t Nam v\u1edbi AI v\u00e0 CRM th\u1ebf h\u1ec7 m\u1edbi<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 style=\"text-align: left;\"><span class=\"ez-toc-section\" id=\"Buc_tranh_thi_truong_ngan_hang_Viet_Nam_trong_ky_nguyen_so\"><\/span><b>B\u1ee9c tranh th\u1ecb tr\u01b0\u1eddng ng\u00e2n h\u00e0ng Vi\u1ec7t Nam trong k\u1ef7 nguy\u00ean s\u1ed1<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\t\t\n<style>\n#text-4269112162 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-939478400\">\n\n\t<div id=\"col-1376185647\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p><span style=\"font-weight: 400;\">Ng\u00e0nh ng\u00e2n h\u00e0ng Vi\u1ec7t Nam \u0111ang \u0111\u1ee9ng tr\u01b0\u1edbc nh\u1eefng thay \u0111\u1ed5i ch\u01b0a t\u1eebng c\u00f3 trong l\u1ecbch s\u1eed. N\u1ebfu nh\u01b0 tr\u01b0\u1edbc \u0111\u00e2y c\u00e1c ng\u00e2n h\u00e0ng ch\u1ee7 y\u1ebfu c\u1ea1nh tranh v\u1ec1 l\u00e3i su\u1ea5t v\u00e0 m\u1ea1ng l\u01b0\u1edbi chi nh\u00e1nh, th\u00ec nay l\u1ee3i th\u1ebf c\u1ea1nh tranh \u0111\u00e3 d\u1ecbch chuy\u1ec3n m\u1ea1nh m\u1ebd sang c\u00f4ng ngh\u1ec7 v\u00e0 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng. C\u00e1c b\u00e1o c\u00e1o t\u1eeb PwC v\u00e0 McKinsey trong n\u0103m 2024 ch\u1ec9 ra r\u1eb1ng h\u01a1n 90% kh\u00e1ch h\u00e0ng Vi\u1ec7t Nam mong mu\u1ed1n th\u1ef1c hi\u1ec7n giao d\u1ecbch qua k\u00eanh s\u1ed1 thay v\u00ec \u0111\u1ebfn tr\u1ef1c ti\u1ebfp chi nh\u00e1nh.<\/span><\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1758268472\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1580977781\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"400\" src=\"https:\/\/ssolutions.vn\/wp-content\/uploads\/2025\/08\/ngan-hang-dien-tu-1.png\" class=\"attachment-large size-large\" alt=\"Ng\u00e2n h\u00e0ng Vi\u1ec7t Nam trong chuy\u1ec3n \u0111\u1ed5i s\u1ed1\" srcset=\"https:\/\/ssolutions.vn\/wp-content\/uploads\/2025\/08\/ngan-hang-dien-tu-1.png 800w, https:\/\/ssolutions.vn\/wp-content\/uploads\/2025\/08\/ngan-hang-dien-tu-1-300x150.png 300w, https:\/\/ssolutions.vn\/wp-content\/uploads\/2025\/08\/ngan-hang-dien-tu-1-768x384.png 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1580977781 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n<p><a href=\"https:\/\/ssolutions.vn\/wowcrm\/\">Gi\u1ea3i ph\u00e1p CRM to\u00e0n di\u1ec7n x2 hi\u1ec7u qu\u1ea3 kinh doanh \u2192<\/a><\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<p><span style=\"font-weight: 400;\">\u0110\u1ed3ng th\u1eddi, 75% l\u00e3nh \u0111\u1ea1o ng\u00e2n h\u00e0ng coi vi\u1ec7c \u1ee9ng d\u1ee5ng tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (AI) v\u00e0 ph\u1ea7n m\u1ec1m CRM ng\u00e0nh ng\u00e2n h\u00e0ng l\u00e0 m\u1ed9t trong nh\u1eefng \u01b0u ti\u00ean \u0111\u1ea7u t\u01b0 h\u00e0ng \u0111\u1ea7u trong 5 n\u0103m t\u1edbi.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">B\u00ean c\u1ea1nh \u00e1p l\u1ef1c t\u1eeb kh\u00e1ch h\u00e0ng, ng\u00e0nh ng\u00e2n h\u00e0ng c\u0169ng ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi s\u1ef1 c\u1ea1nh tranh kh\u1ed1c li\u1ec7t t\u1eeb c\u00e1c c\u00f4ng ty fintech. V\u1edbi t\u1ed1c \u0111\u1ed9 tri\u1ec3n khai d\u1ecbch v\u1ee5 nhanh ch\u00f3ng v\u00e0 kh\u1ea3 n\u0103ng c\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng, c\u00e1c c\u00f4ng ty fintech \u0111ang t\u1ea1o ra th\u00e1ch th\u1ee9c l\u1edbn \u0111\u1ed1i v\u1edbi ng\u00e2n h\u00e0ng truy\u1ec1n th\u1ed1ng. \u0110i\u1ec1u n\u00e0y \u0111\u1eb7t ra y\u00eau c\u1ea7u c\u1ea5p b\u00e1ch cho c\u00e1c ng\u00e2n h\u00e0ng: kh\u00f4ng ch\u1ec9 c\u1ea7n hi\u1ec7n \u0111\u1ea1i h\u00f3a h\u1ea1 t\u1ea7ng, m\u00e0 c\u00f2n ph\u1ea3i \u1ee9ng d\u1ee5ng c\u00e1c gi\u1ea3i ph\u00e1p th\u00f4ng minh nh\u01b0 AI trong b\u00e1n h\u00e0ng, tr\u1ee3 l\u00fd AI cho sale, v\u00e0 CRM t\u00edch h\u1ee3p AI \u0111\u1ec3 v\u1eeba n\u00e2ng cao hi\u1ec7u qu\u1ea3 v\u1eadn h\u00e0nh, v\u1eeba gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng l\u00e2u d\u00e0i.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Trong b\u1ed1i c\u1ea3nh n\u00e0y, BAC A BANK \u0111\u00e3 l\u1ef1a ch\u1ecdn h\u1ee3p t\u00e1c v\u1edbi GMO-Z.com RUNSYSTEM \u2013 m\u1ed9t trong nh\u1eefng \u0111\u01a1n v\u1ecb c\u00f4ng ngh\u1ec7 h\u00e0ng \u0111\u1ea7u \u2013 \u0111\u1ec3 tri\u1ec3n khai h\u1ec7 th\u1ed1ng ph\u1ea7n m\u1ec1m WOWCRM t\u00edch h\u1ee3p tr\u1ee3 l\u00fd AI AikoAI. \u0110\u00e2y \u0111\u01b0\u1ee3c coi l\u00e0 m\u1ed9t b\u01b0\u1edbc \u0111i chi\u1ebfn l\u01b0\u1ee3c nh\u1eb1m \u0111\u01b0a ng\u00e2n h\u00e0ng n\u00e0y tr\u1edf th\u00e0nh \u0111\u01a1n v\u1ecb ti\u00ean phong trong chuy\u1ec3n \u0111\u1ed5i s\u1ed1, \u0111\u1ed3ng th\u1eddi \u0111\u1ecbnh h\u00ecnh ti\u00eau chu\u1ea9n m\u1edbi cho tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng trong ng\u00e0nh ng\u00e2n h\u00e0ng Vi\u1ec7t Nam.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"BAC_A_BANK_Dat_trai_nghiem_khach_hang_lam_trung_tam\"><\/span>BAC A BANK: \u0110\u1eb7t tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<div class=\"row\"  id=\"row-1268428707\">\n\n\t<div id=\"col-1790928201\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p><span style=\"font-weight: 400;\">BAC A BANK trong nhi\u1ec1u n\u0103m qua lu\u00f4n ki\u00ean \u0111\u1ecbnh v\u1edbi chi\u1ebfn l\u01b0\u1ee3c l\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m. Theo \u0111\u1ecbnh h\u01b0\u1edbng n\u00e0y, m\u1ecdi ho\u1ea1t \u0111\u1ed9ng kinh doanh v\u00e0 c\u00f4ng ngh\u1ec7 \u0111\u1ec1u h\u01b0\u1edbng t\u1edbi ba m\u1ee5c ti\u00eau ch\u00ednh: hi\u1ec3u kh\u00e1ch h\u00e0ng s\u00e2u h\u01a1n, ph\u1ee5c v\u1ee5 nhanh h\u01a1n v\u00e0 d\u1ef1 \u0111o\u00e1n ch\u00ednh x\u00e1c h\u01a1n. \u0110\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau \u0111\u00f3, ng\u00e2n h\u00e0ng c\u1ea7n m\u1ed9t n\u1ec1n t\u1ea3ng ph\u1ea7n m\u1ec1m CRM ng\u00e0nh ng\u00e2n h\u00e0ng hi\u1ec7n \u0111\u1ea1i, kh\u00f4ng ch\u1ec9 d\u1eebng l\u1ea1i \u1edf vi\u1ec7c l\u01b0u tr\u1eef d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng, m\u00e0 c\u00f2n ph\u1ea3i t\u00edch h\u1ee3p AI \u0111\u1ec3 bi\u1ebfn d\u1eef li\u1ec7u th\u00e0nh c\u00f4ng c\u1ee5 kinh doanh th\u00f4ng minh.<\/span><\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-631561142\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_183549255\">\n\t\t<a class=\"\" href=\"https:\/\/www.facebook.com\/ssolutions.dx\/posts\/pfbid0sweNFUZjNmScNj4nZfvgabmtVECbwJV4eHzB8nXsyCBR2jyZ113Q7pNjxMHJ7MBil\" target=\"_blank\" rel=\"noopener\" >\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1020\" height=\"678\" src=\"https:\/\/ssolutions.vn\/wp-content\/uploads\/2025\/08\/IMG_0102-1024x681.jpg\" class=\"attachment-large size-large\" alt=\"GMO Z.com RUNSYSTEM T\u1ef0 H\u00c0O \u0110\u1ed2NG H\u00c0NH C\u00d9NG BAC A BANK X\u00c2Y D\u1ef0NG V\u00c0 TRI\u1ec2N KHAI PH\u1ea6N M\u1ec0M  WOWCRM T\u00cdCH H\u1ee2P TR\u1ee2 L\u00dd AI  \u2013 AIKOAI\" srcset=\"https:\/\/ssolutions.vn\/wp-content\/uploads\/2025\/08\/IMG_0102-1024x681.jpg 1024w, https:\/\/ssolutions.vn\/wp-content\/uploads\/2025\/08\/IMG_0102-300x200.jpg 300w, https:\/\/ssolutions.vn\/wp-content\/uploads\/2025\/08\/IMG_0102-768x511.jpg 768w, https:\/\/ssolutions.vn\/wp-content\/uploads\/2025\/08\/IMG_0102-1536x1022.jpg 1536w, https:\/\/ssolutions.vn\/wp-content\/uploads\/2025\/08\/IMG_0102-2048x1363.jpg 2048w\" sizes=\"auto, (max-width: 1020px) 100vw, 1020px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\t\t\n<style>\n#image_183549255 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<p><span style=\"font-weight: 400;\">\u0110\u1eb7c bi\u1ec7t, trong l\u0129nh v\u1ef1c b\u00e1n l\u1ebb t\u00e0i ch\u00ednh, kh\u00e1ch h\u00e0ng ng\u00e0y c\u00e0ng mong \u0111\u1ee3i c\u00e1c d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a v\u00e0 ph\u1ea3n h\u1ed3i nhanh ch\u00f3ng. Ch\u00ednh v\u00ec v\u1eady, vi\u1ec7c tri\u1ec3n khai m\u1ed9t tr\u1ee3 l\u00fd AI cho sale nh\u01b0 AikoAI s\u1ebd gi\u00fap c\u00e1c nh\u00e2n s\u1ef1 kinh doanh gi\u1ea3m t\u1ea3i \u0111\u00e1ng k\u1ec3 c\u00f4ng vi\u1ec7c th\u1ee7 c\u00f4ng, \u0111\u1ed3ng th\u1eddi t\u1eadp trung nhi\u1ec1u h\u01a1n v\u00e0o c\u00e1c ho\u1ea1t \u0111\u1ed9ng gia t\u0103ng gi\u00e1 tr\u1ecb.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Goc_nhin_tu_cac_chuyen_gia_cong_nghe\"><\/span><b>G\u00f3c nh\u00ecn t\u1eeb c\u00e1c chuy\u00ean gia c\u00f4ng ngh\u1ec7<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Theo \u0111\u00e1nh gi\u00e1 c\u1ee7a c\u00e1c chuy\u00ean gia c\u00f4ng ngh\u1ec7, ph\u1ea7n m\u1ec1m CRM truy\u1ec1n th\u1ed1ng th\u01b0\u1eddng g\u1eb7p h\u1ea1n ch\u1ebf trong vi\u1ec7c t\u00edch h\u1ee3p d\u1eef li\u1ec7u \u0111a ngu\u1ed3n v\u00e0 ph\u00e2n t\u00edch chuy\u00ean s\u00e2u. Th\u1ef1c t\u1ebf, nhi\u1ec1u ng\u00e2n h\u00e0ng v\u1eabn ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi b\u00e0i to\u00e1n d\u1eef li\u1ec7u ph\u00e2n t\u00e1n \u1edf nhi\u1ec1u h\u1ec7 th\u1ed1ng r\u1eddi r\u1ea1c, khi\u1ebfn qu\u00e1 tr\u00ecnh ch\u0103m s\u00f3c v\u00e0 b\u00e1n h\u00e0ng k\u00e9m hi\u1ec7u qu\u1ea3. Trong khi \u0111\u00f3, gi\u1ea3i ph\u00e1p WOWCRM t\u00edch h\u1ee3p AikoAI m\u00e0 GMO-Z.com RUNSYSTEM ph\u00e1t tri\u1ec3n c\u00f3 th\u1ec3 kh\u1eafc ph\u1ee5c tri\u1ec7t \u0111\u1ec3 t\u00ecnh tr\u1ea1ng n\u00e0y b\u1eb1ng c\u00e1ch t\u1eadp trung d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng tr\u00ean m\u1ed9t n\u1ec1n t\u1ea3ng duy nh\u1ea5t, \u0111\u1ed3ng th\u1eddi s\u1eed d\u1ee5ng AI Agent \u0111\u1ec3 ph\u00e2n t\u00edch h\u00e0nh vi, d\u1ef1 b\u00e1o nhu c\u1ea7u v\u00e0 \u0111\u01b0a ra g\u1ee3i \u00fd b\u00e1n h\u00e0ng th\u00f4ng minh.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">AikoAI kh\u00f4ng thay th\u1ebf nh\u00e2n s\u1ef1 b\u00e1n h\u00e0ng, m\u00e0 \u0111\u00f3ng vai tr\u00f2 nh\u01b0 m\u1ed9t tr\u1ee3 th\u1ee7 \u0111\u1eafc l\u1ef1c. H\u1ec7 th\u1ed1ng gi\u00fap gi\u1ea3m h\u01a1n 40% c\u00f4ng vi\u1ec7c th\u1ee7 c\u00f4ng, t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c t\u00e1c v\u1ee5 nh\u1eafc nh\u1edf, g\u1eedi b\u00e1o gi\u00e1, theo d\u00f5i ti\u1ebfn \u0111\u1ed9, \u0111\u1ed3ng th\u1eddi g\u1ee3i \u00fd nh\u1eefng s\u1ea3n ph\u1ea9m ph\u00f9 h\u1ee3p nh\u1ea5t cho t\u1eebng kh\u00e1ch h\u00e0ng d\u1ef1a tr\u00ean d\u1eef li\u1ec7u 360 \u0111\u1ed9. \u0110\u00e2y ch\u00ednh l\u00e0 b\u01b0\u1edbc ti\u1ebfn quan tr\u1ecdng trong vi\u1ec7c \u1ee9ng d\u1ee5ng AI trong b\u00e1n h\u00e0ng, gi\u00fap \u0111\u1ed9i ng\u0169 kinh doanh ng\u00e2n h\u00e0ng \u0111\u1ea1t hi\u1ec7u su\u1ea5t t\u1ed1i \u01b0u.<\/span><\/p>\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_208348548\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1020\" height=\"255\" src=\"https:\/\/ssolutions.vn\/wp-content\/uploads\/2025\/06\/wowcrm-01-1536x384-1-1024x256.jpg\" class=\"attachment-large size-large\" alt=\"L\u1ee3i \u00edch ph\u1ea7n m\u1ec1m CRM WOWCRM\" srcset=\"https:\/\/ssolutions.vn\/wp-content\/uploads\/2025\/06\/wowcrm-01-1536x384-1-1024x256.jpg 1024w, https:\/\/ssolutions.vn\/wp-content\/uploads\/2025\/06\/wowcrm-01-1536x384-1-300x75.jpg 300w, https:\/\/ssolutions.vn\/wp-content\/uploads\/2025\/06\/wowcrm-01-1536x384-1-768x192.jpg 768w, https:\/\/ssolutions.vn\/wp-content\/uploads\/2025\/06\/wowcrm-01-1536x384-1.jpg 1536w\" sizes=\"auto, (max-width: 1020px) 100vw, 1020px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_208348548 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n<h2><span class=\"ez-toc-section\" id=\"WOWCRM_tich_hop_tro_ly_AI_AikoAI\"><\/span><b>WOWCRM t\u00edch h\u1ee3p tr\u1ee3 l\u00fd AI AikoAI<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<div class=\"row\"  id=\"row-864524681\">\n\n\t<div id=\"col-1824576884\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h3><span class=\"ez-toc-section\" id=\"Tro_ly_AI_trong_phan_mem_CRM_la_gi\"><\/span><b>Tr\u1ee3 l\u00fd AI trong ph\u1ea7n m\u1ec1m CRM l\u00e0 g\u00ec?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Tr\u1ee3 l\u00fd AI trong ph\u1ea7n m\u1ec1m CRM c\u00f3 th\u1ec3 hi\u1ec3u \u0111\u01a1n gi\u1ea3n l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p s\u00e2u v\u00e0o h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd quan h\u1ec7 kh\u00e1ch h\u00e0ng, \u0111\u00f3ng vai tr\u00f2 nh\u01b0 m\u1ed9t AI Agent \u0111\u1ed3ng h\u00e0nh c\u00f9ng nh\u00e2n s\u1ef1 kinh doanh. AikoAI, do GMO-Z.com RUNSYSTEM ph\u00e1t tri\u1ec3n, ch\u00ednh l\u00e0 minh ch\u1ee9ng ti\u00eau bi\u1ec3u cho xu h\u01b0\u1edbng n\u00e0y.<\/span><\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1560071983\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_58480339\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1020\" height=\"680\" src=\"https:\/\/ssolutions.vn\/wp-content\/uploads\/2025\/08\/AikoAI-Mockup-1024x683.jpg\" class=\"attachment-large size-large\" alt=\"WOWCRM t\u00edch h\u1ee3p tr\u1ee3 l\u00fd AI AikoAI\" srcset=\"https:\/\/ssolutions.vn\/wp-content\/uploads\/2025\/08\/AikoAI-Mockup-1024x683.jpg 1024w, https:\/\/ssolutions.vn\/wp-content\/uploads\/2025\/08\/AikoAI-Mockup-300x200.jpg 300w, https:\/\/ssolutions.vn\/wp-content\/uploads\/2025\/08\/AikoAI-Mockup-768x512.jpg 768w, https:\/\/ssolutions.vn\/wp-content\/uploads\/2025\/08\/AikoAI-Mockup-1536x1024.jpg 1536w, https:\/\/ssolutions.vn\/wp-content\/uploads\/2025\/08\/AikoAI-Mockup-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 1020px) 100vw, 1020px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_58480339 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n<p><a href=\"https:\/\/www.facebook.com\/profile.php?id=61576807721152\">Tr\u1ee3 l\u00fd \u1ea3o c\u00e1 nh\u00e2n &#8211; AikoAI<\/a><\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<p><span style=\"font-weight: 400;\">H\u1ec7 th\u1ed1ng c\u00f3 kh\u1ea3 n\u0103ng theo d\u00f5i to\u00e0n b\u1ed9 h\u00e0nh tr\u00ecnh kh\u00e1ch h\u00e0ng t\u1eeb kh\u00e2u ti\u1ebfp c\u1eadn ti\u1ec1m n\u0103ng cho t\u1edbi khi k\u00fd k\u1ebft h\u1ee3p \u0111\u1ed3ng, \u0111\u1ed3ng th\u1eddi t\u1ef1 \u0111\u1ed9ng thu th\u1eadp v\u00e0 ph\u00e2n t\u00edch d\u1eef li\u1ec7u 360 \u0111\u1ed9. Nh\u1edd v\u1eady, nh\u00e2n s\u1ef1 ng\u00e2n h\u00e0ng c\u00f3 th\u1ec3 n\u1eafm b\u1eaft \u0111\u01b0\u1ee3c b\u1ee9c tranh to\u00e0n di\u1ec7n v\u1ec1 h\u00e0nh vi v\u00e0 nhu c\u1ea7u c\u1ee7a t\u1eebng kh\u00e1ch h\u00e0ng, t\u1eeb \u0111\u00f3 \u0111\u01b0a ra chi\u1ebfn l\u01b0\u1ee3c ti\u1ebfp c\u1eadn ch\u00ednh x\u00e1c h\u01a1n.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Ung_dung_AI_trong_ban_hang_marketing_ngan_hang\"><\/span><b>\u1ee8ng d\u1ee5ng AI trong b\u00e1n h\u00e0ng &amp; marketing ng\u00e2n h\u00e0ng<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u1ee8ng d\u1ee5ng AI trong b\u00e1n h\u00e0ng v\u00e0 marketing ng\u00e2n h\u00e0ng kh\u00f4ng c\u00f2n l\u00e0 kh\u00e1i ni\u1ec7m xa l\u1ea1 tr\u00ean th\u1ebf gi\u1edbi, v\u00e0 nay \u0111ang tr\u1edf th\u00e0nh xu h\u01b0\u1edbng t\u1ea5t y\u1ebfu t\u1ea1i Vi\u1ec7t Nam. V\u1edbi AikoAI, ng\u00e2n h\u00e0ng c\u00f3 th\u1ec3 d\u1ef1 b\u00e1o nhu c\u1ea7u vay v\u1ed1n, ti\u1ebft ki\u1ec7m hay b\u1ea3o hi\u1ec3m c\u1ee7a kh\u00e1ch h\u00e0ng d\u1ef1a tr\u00ean l\u1ecbch s\u1eed giao d\u1ecbch v\u00e0 h\u00e0nh vi chi ti\u00eau. AI c\u0169ng c\u00f3 kh\u1ea3 n\u0103ng nh\u1eafc nh\u1edf nh\u00e2n vi\u00ean kinh doanh ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \u0111\u00fang th\u1eddi \u0111i\u1ec3m, \u0111\u1ea3m b\u1ea3o s\u1ef1 g\u1eafn k\u1ebft li\u00ean t\u1ee5c. B\u00ean c\u1ea1nh \u0111\u00f3, h\u1ec7 th\u1ed1ng c\u00f2n h\u1ed7 tr\u1ee3 c\u00e1 nh\u00e2n h\u00f3a n\u1ed9i dung marketing, gi\u00fap t\u0103ng \u0111\u00e1ng k\u1ec3 t\u1ef7 l\u1ec7 ch\u1ed1t h\u1ee3p \u0111\u1ed3ng v\u00e0 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng l\u00e2u d\u00e0i.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"BAC_A_BANK_trien_khai_WOWCRM_tich_hop_tro_ly_AI_%E2%80%93_AikoAI\"><\/span><b>BAC A BANK tri\u1ec3n khai WOWCRM t\u00edch h\u1ee3p tr\u1ee3 l\u00fd AI &#8211; AikoAI<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">D\u1ef1 \u00e1n h\u1ee3p t\u00e1c gi\u1eefa BAC A BANK v\u00e0 GMO-Z.com RUNSYSTEM nh\u1eb1m tri\u1ec3n khai WOWCRM t\u00edch h\u1ee3p AikoAI h\u01b0\u1edbng t\u1edbi ba m\u1ee5c ti\u00eau tr\u1ecdng t\u00e2m: t\u1eadp trung d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng tr\u00ean m\u1ed9t n\u1ec1n t\u1ea3ng duy nh\u1ea5t, t\u00edch h\u1ee3p AI \u0111\u1ec3 h\u1ed7 tr\u1ee3 b\u00e1n h\u00e0ng th\u00f4ng minh v\u00e0 \u0111\u1ea3m b\u1ea3o b\u1ea3o m\u1eadt tuy\u1ec7t \u0111\u1ed1i theo chu\u1ea9n ng\u00e0nh ng\u00e2n h\u00e0ng. K\u1ebft qu\u1ea3 k\u1ef3 v\u1ecdng bao g\u1ed3m t\u0103ng 30% t\u1ef7 l\u1ec7 ch\u1ed1t h\u1ee3p \u0111\u1ed3ng trong n\u0103m \u0111\u1ea7u ti\u00ean, t\u0103ng 25% s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng nh\u1edd g\u1ee3i \u00fd th\u00f4ng minh c\u1ee7a AI v\u00e0 t\u0103ng tr\u01b0\u1edfng 15% doanh thu b\u00e1n l\u1ebb trong v\u00f2ng 12 th\u00e1ng.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0110i\u1ec3m \u0111\u1eb7c bi\u1ec7t c\u1ee7a d\u1ef1 \u00e1n l\u00e0 kh\u1ea3 n\u0103ng t\u1ef1 \u0111\u1ed9ng h\u00f3a 90% t\u00e1c v\u1ee5 v\u1eadn h\u00e0nh b\u00e1n h\u00e0ng, t\u1eeb kh\u00e2u nh\u1eafc nh\u1edf, g\u1eedi b\u00e1o gi\u00e1 cho \u0111\u1ebfn theo d\u00f5i ti\u1ebfn \u0111\u1ed9. \u0110i\u1ec1u n\u00e0y gi\u00fap gi\u1ea3m t\u1edbi 40% th\u1eddi gian nh\u1eadp li\u1ec7u v\u00e0 x\u1eed l\u00fd th\u1ee7 c\u00f4ng, t\u1ea1o ra s\u1ef1 b\u1ee9t ph\u00e1 m\u1ea1nh m\u1ebd trong hi\u1ec7u qu\u1ea3 kinh doanh v\u00e0 n\u0103ng su\u1ea5t nh\u00e2n s\u1ef1.<\/span><\/p>\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_2091746960\">\n\t\t<a class=\"\" href=\"https:\/\/www.facebook.com\/permalink.php?story_fbid=pfbid0jFrmNZyNojMMM5ooiroea2TxxYS3bjw9uGVWGvsXe9ZW5EAM5ytumUH7p8q8Uvtvl&#038;id=61576807721152\" target=\"_blank\" rel=\"noopener\" >\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1020\" height=\"511\" src=\"https:\/\/ssolutions.vn\/wp-content\/uploads\/2025\/08\/IMG_0196-1024x513.jpg\" class=\"attachment-large size-large\" alt=\"GMO-Z.com RUNSYSTEM ti\u00ean phong tri\u1ec3n khai WOWCRM t\u00edch h\u1ee3p tr\u1ee3 l\u00fd AI AikoAI cho BAC A BANK\" srcset=\"https:\/\/ssolutions.vn\/wp-content\/uploads\/2025\/08\/IMG_0196-1024x513.jpg 1024w, https:\/\/ssolutions.vn\/wp-content\/uploads\/2025\/08\/IMG_0196-300x150.jpg 300w, https:\/\/ssolutions.vn\/wp-content\/uploads\/2025\/08\/IMG_0196-768x385.jpg 768w, https:\/\/ssolutions.vn\/wp-content\/uploads\/2025\/08\/IMG_0196-1536x770.jpg 1536w, https:\/\/ssolutions.vn\/wp-content\/uploads\/2025\/08\/IMG_0196-2048x1027.jpg 2048w\" sizes=\"auto, (max-width: 1020px) 100vw, 1020px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\t\t\n<style>\n#image_2091746960 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n<p><i><span style=\"font-weight: 400;\">L\u1ec5 kh\u1edfi \u0111\u1ed9ng d\u1ef1 \u00e1n WOWCRM t\u00edch h\u1ee3p AikoAI t\u1ea1i tr\u1ee5 s\u1edf ch\u00ednh <\/span><\/i><a href=\"http:\/\/gmo-z.com\"><i><span style=\"font-weight: 400;\">GMO-Z.com<\/span><\/i><\/a><i><span style=\"font-weight: 400;\"> RUNSYSTEM t\u1ea1i H\u00e0 N\u1ed9i. <\/span><\/i><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Xu_huong_khach_hang_2025\"><\/span><b>Xu h\u01b0\u1edbng kh\u00e1ch h\u00e0ng 2025<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Kh\u00e1ch h\u00e0ng ng\u00e2n h\u00e0ng trong giai \u0111o\u1ea1n 2025 tr\u1edf \u0111i c\u00f3 nh\u1eefng \u0111\u1eb7c \u0111i\u1ec3m n\u1ed5i b\u1eadt: \u01b0u ti\u00ean tr\u1ea3i nghi\u1ec7m s\u1ed1 thay v\u00ec giao d\u1ecbch truy\u1ec1n th\u1ed1ng, mong mu\u1ed1n d\u1ecbch v\u1ee5 nhanh ch\u00f3ng, ch\u00ednh x\u00e1c v\u00e0 \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a cao \u0111\u1ed9. H\u1ecd s\u1eb5n s\u00e0ng thay \u0111\u1ed5i ng\u00e2n h\u00e0ng n\u1ebfu t\u00ecm th\u1ea5y m\u1ed9t \u0111\u01a1n v\u1ecb cung c\u1ea5p d\u1ecbch v\u1ee5 s\u1ed1 t\u1ed1t h\u01a1n, ti\u1ec7n l\u1ee3i h\u01a1n. \u0110\u00e2y l\u00e0 th\u00e1ch th\u1ee9c nh\u01b0ng c\u0169ng l\u00e0 c\u01a1 h\u1ed9i \u0111\u1ec3 c\u00e1c ng\u00e2n h\u00e0ng t\u1eadn d\u1ee5ng c\u00f4ng ngh\u1ec7 \u0111\u1ec3 t\u1ea1o s\u1ef1 kh\u00e1c bi\u1ec7t.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Vi_sao_CRM_AI_la_loi_giai_toi_uu\"><\/span><b>V\u00ec sao CRM + AI l\u00e0 l\u1eddi gi\u1ea3i t\u1ed1i \u01b0u?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Vi\u1ec7c k\u1ebft h\u1ee3p CRM v\u1edbi AI mang l\u1ea1i l\u1eddi gi\u1ea3i to\u00e0n di\u1ec7n cho c\u00e1c v\u1ea5n \u0111\u1ec1 tr\u00ean. CRM t\u1eadp trung to\u00e0n b\u1ed9 d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng tr\u00ean m\u1ed9t n\u1ec1n t\u1ea3ng duy nh\u1ea5t, trong khi AI ph\u00e2n t\u00edch h\u00e0nh vi v\u00e0 d\u1ef1 b\u00e1o nhu c\u1ea7u, gi\u00fap \u0111\u1ed9i ng\u0169 kinh doanh \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh ch\u00ednh x\u00e1c. H\u1ec7 th\u1ed1ng c\u0169ng t\u1ef1 \u0111\u1ed9ng h\u00f3a nhi\u1ec1u t\u00e1c v\u1ee5 b\u00e1n h\u00e0ng, gi\u1ea3m thi\u1ec3u 40% c\u00f4ng vi\u1ec7c th\u1ee7 c\u00f4ng, \u0111\u1ed3ng th\u1eddi c\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m \u0111\u1ec3 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng l\u00e2u d\u00e0i. \u0110\u00e2y l\u00e0 m\u00f4 h\u00ecnh m\u00e0 BAC A BANK \u0111ang ti\u00ean phong \u00e1p d\u1ee5ng c\u00f9ng v\u1edbi s\u1ef1 \u0111\u1ed3ng h\u00e0nh c\u1ee7a GMO-Z.com RUNSYSTEM.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"GMO-Zcom_RUNSYSTEM_%E2%80%93_Doi_tac_chuyen_doi_so_chien_luoc\"><\/span><b>GMO-Z.com RUNSYSTEM \u2013 \u0110\u1ed1i t\u00e1c chuy\u1ec3n \u0111\u1ed5i s\u1ed1 chi\u1ebfn l\u01b0\u1ee3c<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<div class=\"row\"  id=\"row-2117712686\">\n\n\t<div id=\"col-1361601024\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h3><span class=\"ez-toc-section\" id=\"GMO-Zcom_RUNSYSTEM_%E2%80%93_Doi_tac_chuyen_doi_so_chien_luoc-2\"><\/span><b>GMO-Z.com RUNSYSTEM \u2013 \u0110\u1ed1i t\u00e1c chuy\u1ec3n \u0111\u1ed5i s\u1ed1 chi\u1ebfn l\u01b0\u1ee3c<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">GMO-Z.com RUNSYSTEM l\u00e0 \u0111\u01a1n v\u1ecb c\u00f4ng ngh\u1ec7 uy t\u00edn, c\u00f3 b\u1ec1 d\u00e0y kinh nghi\u1ec7m tri\u1ec3n khai c\u00e1c gi\u1ea3i ph\u00e1p s\u1ed1 cho ng\u00e0nh ng\u00e2n h\u00e0ng \u2013 t\u00e0i ch\u00ednh. Ngo\u00e0i WOWCRM t\u00edch h\u1ee3p AikoAI, doanh nghi\u1ec7p c\u00f2n cung c\u1ea5p nhi\u1ec1u s\u1ea3n ph\u1ea9m n\u1ed5i b\u1eadt kh\u00e1c nh\u01b0 OCR Studio (nh\u1eadn di\u1ec7n k\u00fd t\u1ef1 quang h\u1ecdc), eKYC (\u0111\u1ecbnh danh \u0111i\u1ec7n t\u1eed), AI Chatbot v\u00e0 Big Data Analytics. Nh\u1eefng gi\u1ea3i ph\u00e1p n\u00e0y t\u1ea1o th\u00e0nh h\u1ec7 sinh th\u00e1i c\u00f4ng ngh\u1ec7 to\u00e0n di\u1ec7n, gi\u00fap ng\u00e2n h\u00e0ng Vi\u1ec7t Nam th\u00fac \u0111\u1ea9y qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i s\u1ed1 m\u1ed9t c\u00e1ch \u0111\u1ed3ng b\u1ed9.<\/span><\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1268777450\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_959682644\">\n\t\t<a class=\"\" href=\"https:\/\/ssolutions.vn\/wowcrm\/\" target=\"_blank\" rel=\"noopener\" >\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1020\" height=\"678\" src=\"https:\/\/ssolutions.vn\/wp-content\/uploads\/2025\/08\/WOWCRM-Mockup-1024x681.jpg\" class=\"attachment-large size-large\" alt=\"AI v\u00e0 CRM th\u1ebf h\u1ec7 m\u1edbi\" srcset=\"https:\/\/ssolutions.vn\/wp-content\/uploads\/2025\/08\/WOWCRM-Mockup-1024x681.jpg 1024w, https:\/\/ssolutions.vn\/wp-content\/uploads\/2025\/08\/WOWCRM-Mockup-300x200.jpg 300w, https:\/\/ssolutions.vn\/wp-content\/uploads\/2025\/08\/WOWCRM-Mockup-768x511.jpg 768w, https:\/\/ssolutions.vn\/wp-content\/uploads\/2025\/08\/WOWCRM-Mockup-1536x1022.jpg 1536w, https:\/\/ssolutions.vn\/wp-content\/uploads\/2025\/08\/WOWCRM-Mockup-2048x1363.jpg 2048w\" sizes=\"auto, (max-width: 1020px) 100vw, 1020px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\t\t\n<style>\n#image_959682644 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n<p><a href=\"https:\/\/ssolutions.vn\/wowcrm\/\">Tr\u1ea3i nghi\u1ec7m ph\u1ea7n m\u1ec1m CRM mi\u1ec5n ph\u00ed \u27a2<\/a><\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<h3><span class=\"ez-toc-section\" id=\"Tuong_lai_ngan_hang_Viet_Nam_voi_AI_va_CRM_the_he_moi\"><\/span><b>T\u01b0\u01a1ng lai ng\u00e2n h\u00e0ng Vi\u1ec7t Nam v\u1edbi AI v\u00e0 CRM th\u1ebf h\u1ec7 m\u1edbi<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">T\u01b0\u01a1ng lai c\u1ee7a ng\u00e0nh ng\u00e2n h\u00e0ng Vi\u1ec7t Nam s\u1ebd \u0111\u01b0\u1ee3c \u0111\u1ecbnh h\u00ecnh b\u1edfi s\u1ef1 k\u1ebft h\u1ee3p gi\u1eefa CRM th\u1ebf h\u1ec7 m\u1edbi v\u00e0 c\u00e1c c\u00f4ng ngh\u1ec7 AI ti\u00ean ti\u1ebfn. Quan tr\u1ecdng h\u01a1n, AI kh\u00f4ng l\u1ea5y \u0111i c\u00f4ng vi\u1ec7c c\u1ee7a banker, m\u00e0 tr\u1edf th\u00e0nh m\u1ed9t tr\u1ee3 th\u1ee7 th\u00f4ng minh, gi\u00fap h\u1ecd t\u1eadp trung v\u00e0o vi\u1ec7c x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 v\u00e0 gia t\u0103ng gi\u00e1 tr\u1ecb cho kh\u00e1ch h\u00e0ng. V\u1edbi s\u1ef1 \u0111\u1ed3ng h\u00e0nh c\u1ee7a GMO-Z.com RUNSYSTEM, c\u00e1c ng\u00e2n h\u00e0ng Vi\u1ec7t Nam ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 t\u1ef1 tin c\u1ea1nh tranh v\u1edbi c\u00e1c \u0111\u1ecbnh ch\u1ebf qu\u1ed1c t\u1ebf, \u0111\u1ed3ng th\u1eddi ki\u1ebfn t\u1ea1o tr\u1ea3i nghi\u1ec7m m\u1edbi m\u1ebb cho kh\u00e1ch h\u00e0ng trong k\u1ef7 nguy\u00ean s\u1ed1.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>GMO-Z.com RUNSYSTEM tri\u1ec3n khai WOWCRM t\u00edch h\u1ee3p tr\u1ee3 l\u00fd AI AikoAI cho BAC A BANK. Gi\u1ea3i ph\u00e1p ph\u1ea7n m\u1ec1m CRM ng\u00e0nh ng\u00e2n h\u00e0ng \u1ee9ng d\u1ee5ng AI trong b\u00e1n h\u00e0ng, h\u1ed7 tr\u1ee3 sale v\u00e0 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng, b\u1ee9t ph\u00e1 hi\u1ec7u qu\u1ea3 kinh doanh trong k\u1ef7 nguy\u00ean chuy\u1ec3n \u0111\u1ed5i s\u1ed1.<\/p>\n","protected":false},"author":2,"featured_media":4740,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[17,18,19,20,10],"tags":[44],"class_list":["post-4770","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","category-casestudy-en","category-activities-events","category-industry-news","category-uncategorized","tag-wowcrm-en"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ssolutions.vn\/en\/wp-json\/wp\/v2\/posts\/4770","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ssolutions.vn\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ssolutions.vn\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ssolutions.vn\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ssolutions.vn\/en\/wp-json\/wp\/v2\/comments?post=4770"}],"version-history":[{"count":4,"href":"https:\/\/ssolutions.vn\/en\/wp-json\/wp\/v2\/posts\/4770\/revisions"}],"predecessor-version":[{"id":4775,"href":"https:\/\/ssolutions.vn\/en\/wp-json\/wp\/v2\/posts\/4770\/revisions\/4775"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ssolutions.vn\/en\/wp-json\/wp\/v2\/media\/4740"}],"wp:attachment":[{"href":"https:\/\/ssolutions.vn\/en\/wp-json\/wp\/v2\/media?parent=4770"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ssolutions.vn\/en\/wp-json\/wp\/v2\/categories?post=4770"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ssolutions.vn\/en\/wp-json\/wp\/v2\/tags?post=4770"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}