{"id":4685,"date":"2024-12-20T18:04:37","date_gmt":"2024-12-20T11:04:37","guid":{"rendered":"https:\/\/ssolutions.vn\/cham-soc-khach-hang-da-kenh-tuong-lai-cua-dich-vu-khach-hang\/"},"modified":"2025-08-19T11:18:07","modified_gmt":"2025-08-19T04:18:07","slug":"crm-cham-soc-khach-hang-da-kenh-tuong-lai-cua-dich-vu-khach-hang","status":"publish","type":"post","link":"https:\/\/ssolutions.vn\/en\/crm-cham-soc-khach-hang-da-kenh-tuong-lai-cua-dich-vu-khach-hang\/","title":{"rendered":"Ph\u1ea7n m\u1ec1m CRM Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \u0111a k\u00eanh: t\u01b0\u01a1ng lai c\u1ee7a d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng"},"content":{"rendered":"<p><em><span style=\"font-weight: 400;\">Trong k\u1ef7 nguy\u00ean s\u1ed1, nhu c\u1ea7u ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng ng\u00e0y c\u00e0ng tr\u1edf n\u00ean ph\u1ee9c t\u1ea1p. Kh\u00e1ch h\u00e0ng kh\u00f4ng ch\u1ec9 mong mu\u1ed1n d\u1ecbch v\u1ee5 nhanh ch\u00f3ng m\u00e0 c\u00f2n mong mu\u1ed1n tr\u1ea3i nghi\u1ec7m \u0111\u1ed3ng b\u1ed9, c\u00e1 nh\u00e2n h\u00f3a tr\u00ean nhi\u1ec1u n\u1ec1n t\u1ea3ng. \u0110\u00f3 ch\u00ednh l\u00e0 l\u00fd do ph\u1ea7n m\u1ec1m CRM ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \u0111a k\u00eanh tr\u1edf th\u00e0nh xu h\u01b0\u1edbng t\u01b0\u01a1ng lai c\u1ee7a d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng.<\/span><\/em><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_84 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">M\u1ee5c l\u1ee5c<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/ssolutions.vn\/en\/crm-cham-soc-khach-hang-da-kenh-tuong-lai-cua-dich-vu-khach-hang\/#1_Phan_mem_CRM_Cham_soc_khach_hang_da_kenh_la_gi\" >1. Ph\u1ea7n m\u1ec1m CRM Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \u0111a k\u00eanh l\u00e0 g\u00ec?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/ssolutions.vn\/en\/crm-cham-soc-khach-hang-da-kenh-tuong-lai-cua-dich-vu-khach-hang\/#2_Tai_sao_phan_mem_CRM_cham_soc_khach_hang_da_kenh_la_tuong_lai\" >2. T\u1ea1i sao ph\u1ea7n m\u1ec1m CRM ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \u0111a k\u00eanh l\u00e0 t\u01b0\u01a1ng lai?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/ssolutions.vn\/en\/crm-cham-soc-khach-hang-da-kenh-tuong-lai-cua-dich-vu-khach-hang\/#Nhu_cau_ket_noi_nhanh_chong_cua_khach_hang\" >Nhu c\u1ea7u k\u1ebft n\u1ed1i nhanh ch\u00f3ng c\u1ee7a kh\u00e1ch h\u00e0ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/ssolutions.vn\/en\/crm-cham-soc-khach-hang-da-kenh-tuong-lai-cua-dich-vu-khach-hang\/#Trai_nghiem_dong_bo_tao_nen_loi_the_canh_tranh\" >Tr\u1ea3i nghi\u1ec7m \u0111\u1ed3ng b\u1ed9 t\u1ea1o n\u00ean l\u1ee3i th\u1ebf c\u1ea1nh tranh<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/ssolutions.vn\/en\/crm-cham-soc-khach-hang-da-kenh-tuong-lai-cua-dich-vu-khach-hang\/#CRM_tich_hop_AI_va_tu_dong_hoa\" >CRM t\u00edch h\u1ee3p AI v\u00e0 t\u1ef1 \u0111\u1ed9ng h\u00f3a<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/ssolutions.vn\/en\/crm-cham-soc-khach-hang-da-kenh-tuong-lai-cua-dich-vu-khach-hang\/#3_Loi_ich_cua_phan_mem_CRM_cham_soc_khach_hang_da_kenh\" >3. L\u1ee3i \u00edch c\u1ee7a ph\u1ea7n m\u1ec1m CRM ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \u0111a k\u00eanh<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/ssolutions.vn\/en\/crm-cham-soc-khach-hang-da-kenh-tuong-lai-cua-dich-vu-khach-hang\/#4_Gioi_thieu_giai_phap_CRM_cham_soc_khach_hang_da_kenh_Omni_Care\" >4. Gi\u1edbi thi\u1ec7u gi\u1ea3i ph\u00e1p CRM ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \u0111a k\u00eanh Omni Care<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"1_Phan_mem_CRM_Cham_soc_khach_hang_da_kenh_la_gi\"><\/span><b>1. Ph\u1ea7n m\u1ec1m CRM Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \u0111a k\u00eanh l\u00e0 g\u00ec?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\"><em><strong>Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \u0111a k\u00eanh (\u201cOmni-Channel customer service\u201d)<\/strong><\/em> l\u00e0 vi\u1ec7c k\u1ebft h\u1ee3p nhi\u1ec1u k\u00eanh giao ti\u1ebfp nh\u01b0 website, m\u1ea1ng x\u00e3 h\u1ed9i, email, ChatNot, hotline&#8230; nh\u1eb1m mang \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m \u0111\u1ed3ng b\u1ed9, li\u00ean t\u1ee5c cho kh\u00e1ch h\u00e0ng.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ph\u1ea7n m\u1ec1m CRM n\u00e0y gi\u00fap doanh nghi\u1ec7p k\u1ebft n\u1ed1i v\u00e0 x\u1eed l\u00fd nhu c\u1ea7u kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch nhanh ch\u00f3ng, hi\u1ec7u qu\u1ea3 tr\u00ean m\u1ecdi n\u1ec1n t\u1ea3ng, \u0111\u1ea3m b\u1ea3o t\u1ed1i \u0111a h\u00e0i l\u00f2ng kh\u00e1ch h\u00e0ng.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-3889\" src=\"https:\/\/ssolutions.vn\/wp-content\/uploads\/2024\/12\/cham-soc-khach-hang-da-kenh-1.png\" alt=\"\" width=\"1080\" height=\"600\" srcset=\"https:\/\/ssolutions.vn\/wp-content\/uploads\/2024\/12\/cham-soc-khach-hang-da-kenh-1.png 1080w, https:\/\/ssolutions.vn\/wp-content\/uploads\/2024\/12\/cham-soc-khach-hang-da-kenh-1-300x167.png 300w, https:\/\/ssolutions.vn\/wp-content\/uploads\/2024\/12\/cham-soc-khach-hang-da-kenh-1-1024x569.png 1024w, https:\/\/ssolutions.vn\/wp-content\/uploads\/2024\/12\/cham-soc-khach-hang-da-kenh-1-768x427.png 768w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><\/p>\n<h2><span class=\"ez-toc-section\" id=\"2_Tai_sao_phan_mem_CRM_cham_soc_khach_hang_da_kenh_la_tuong_lai\"><\/span><b>2. T\u1ea1i sao ph\u1ea7n m\u1ec1m CRM ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \u0111a k\u00eanh l\u00e0 t\u01b0\u01a1ng lai?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"Nhu_cau_ket_noi_nhanh_chong_cua_khach_hang\"><\/span><b>Nhu c\u1ea7u k\u1ebft n\u1ed1i nhanh ch\u00f3ng c\u1ee7a kh\u00e1ch h\u00e0ng<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Trong th\u1eddi \u0111\u1ea1i c\u00f4ng ngh\u1ec7, kh\u00e1ch h\u00e0ng mong mu\u1ed1n \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 ngay l\u1eadp t\u1ee9c, b\u1ea5t k\u1ec3 h\u1ecd \u0111ang tr\u00ean n\u1ec1n t\u1ea3ng n\u00e0o. \u0110a k\u00eanh gi\u00fap doanh nghi\u1ec7p ti\u1ebfp c\u1eadn v\u00e0 x\u1eed l\u00fd nhanh ch\u00f3ng nh\u1ea5t nhu c\u1ea7u kh\u00e1ch h\u00e0ng.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Trai_nghiem_dong_bo_tao_nen_loi_the_canh_tranh\"><\/span><b>Tr\u1ea3i nghi\u1ec7m \u0111\u1ed3ng b\u1ed9 t\u1ea1o n\u00ean l\u1ee3i th\u1ebf c\u1ea1nh tranh<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Kh\u00e1ch h\u00e0ng th\u01b0\u1eddng kh\u00f4ng mu\u1ed1n l\u1eb7p l\u1ea1i th\u00f4ng tin \u1edf nhi\u1ec1u k\u00eanh kh\u00e1c nhau. Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \u0111a k\u00eanh cho ph\u00e9p doanh nghi\u1ec7p \u0111\u1ed3ng b\u1ed9 d\u1eef li\u1ec7u, mang \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m li\u00ean t\u1ee5c, gia t\u0103ng \u0111\u1ed9 h\u00e0i l\u00f2ng.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"CRM_tich_hop_AI_va_tu_dong_hoa\"><\/span><b>CRM t\u00edch h\u1ee3p AI v\u00e0 t\u1ef1 \u0111\u1ed9ng h\u00f3a<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">AI v\u00e0 c\u00e1c c\u00f4ng ngh\u1ec7 t\u1ef1 \u0111\u1ed9ng h\u00f3a gi\u00fap doanh nghi\u1ec7p ph\u00e2n t\u00edch d\u1eef li\u1ec7u, d\u1ef1 \u0111o\u00e1n nhu c\u1ea7u v\u00e0 cung c\u1ea5p h\u1ed7 tr\u1ee3 c\u00e1 nh\u00e2n h\u00f3a, t\u0103ng t\u1ed1c \u0111\u1ed9 x\u1eed l\u00fd.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-3887\" src=\"https:\/\/ssolutions.vn\/wp-content\/uploads\/2024\/12\/cham-soc-khach-hang-da-kenh-2.png\" alt=\"\" width=\"1080\" height=\"600\" srcset=\"https:\/\/ssolutions.vn\/wp-content\/uploads\/2024\/12\/cham-soc-khach-hang-da-kenh-2.png 1080w, https:\/\/ssolutions.vn\/wp-content\/uploads\/2024\/12\/cham-soc-khach-hang-da-kenh-2-300x167.png 300w, https:\/\/ssolutions.vn\/wp-content\/uploads\/2024\/12\/cham-soc-khach-hang-da-kenh-2-1024x569.png 1024w, https:\/\/ssolutions.vn\/wp-content\/uploads\/2024\/12\/cham-soc-khach-hang-da-kenh-2-768x427.png 768w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><\/p>\n<h2><span class=\"ez-toc-section\" id=\"3_Loi_ich_cua_phan_mem_CRM_cham_soc_khach_hang_da_kenh\"><\/span><b>3. L\u1ee3i \u00edch c\u1ee7a ph\u1ea7n m\u1ec1m CRM ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \u0111a k\u00eanh<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>T\u0103ng tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng:<\/b><span style=\"font-weight: 400;\"> M\u1ecdi k\u00eanh \u0111\u1ec1u cung c\u1ea5p tr\u1ea3i nghi\u1ec7m \u0111\u1ed3ng b\u1ed9, t\u0103ng \u0111\u1ed9 h\u00e0i l\u00f2ng.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>T\u1ed1i \u0111a hi\u1ec7u qu\u1ea3 nh\u00e2n s\u1ef1:<\/b><span style=\"font-weight: 400;\"> Gi\u1ea3m t\u1ea3i cho nh\u00e2n vi\u00ean nh\u1edd t\u00ednh t\u1ef1 \u0111\u1ed9ng.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Gia t\u0103ng doanh thu:<\/b><span style=\"font-weight: 400;\"> D\u1ec5 d\u00e0ng duy tr\u00ec v\u00e0 ph\u00e1t tri\u1ec3n quan h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng trung th\u00e0nh.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>T\u0103ng kh\u1ea3 n\u0103ng ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng m\u1edbi:<\/b><span style=\"font-weight: 400;\"> \u0110a k\u00eanh m\u1edf r\u1ed9ng t\u1ec7p kh\u00e1ch h\u00e0ng, gia t\u0103ng c\u01a1 h\u1ed9i b\u00e1n h\u00e0ng.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Ph\u00e2n t\u00edch v\u00e0 hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 kh\u00e1ch h\u00e0ng:<\/b><span style=\"font-weight: 400;\"> C\u00f4ng ngh\u1ec7 \u0111a k\u00eanh gi\u00fap thu th\u1eadp d\u1eef li\u1ec7u t\u1eeb nhi\u1ec1u ngu\u1ed3n, t\u1eeb \u0111\u00f3 doanh nghi\u1ec7p d\u1ec5 d\u00e0ng \u0111\u01b0a ra c\u00e1c chi\u1ebfn l\u01b0\u1ee3c ph\u00f9 h\u1ee3p.<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"4_Gioi_thieu_giai_phap_CRM_cham_soc_khach_hang_da_kenh_Omni_Care\"><\/span><b>4. Gi\u1edbi thi\u1ec7u gi\u1ea3i ph\u00e1p CRM ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \u0111a k\u00eanh Omni Care<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">N\u1ebfu doanh nghi\u1ec7p \u0111ang t\u00ecm ki\u1ebfm m\u1ed9t gi\u1ea3i ph\u00e1p to\u00e0n di\u1ec7n \u0111\u1ec3 tri\u1ec3n khai ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \u0111a k\u00eanh, <\/span><b>Omni Care<\/b><span style=\"font-weight: 400;\"> ch\u00ednh l\u00e0 l\u1ef1a ch\u1ecdn l\u00fd t\u01b0\u1edfng. V\u1edbi kh\u1ea3 n\u0103ng t\u00edch h\u1ee3p linh ho\u1ea1t, Omni Care cho ph\u00e9p doanh nghi\u1ec7p k\u1ebft n\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng tr\u00ean nhi\u1ec1u n\u1ec1n t\u1ea3ng nh\u01b0 hotline, m\u1ea1ng x\u00e3 h\u1ed9i, email, chatbot, v\u00e0 nhi\u1ec1u h\u01a1n n\u1eefa. \u0110\u1eb7c bi\u1ec7t, h\u1ec7 th\u1ed1ng c\u00f2n \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 b\u1edfi c\u00f4ng ngh\u1ec7 AI, gi\u00fap ph\u00e2n t\u00edch d\u1eef li\u1ec7u v\u00e0 cung c\u1ea5p ph\u1ea3n h\u1ed3i c\u00e1 nh\u00e2n h\u00f3a nhanh ch\u00f3ng, n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng v\u00e0 gia t\u0103ng hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Omni Care kh\u00f4ng ch\u1ec9 gi\u00fap doanh nghi\u1ec7p \u0111\u1ed3ng b\u1ed9 d\u1eef li\u1ec7u m\u00e0 c\u00f2n mang l\u1ea1i s\u1ef1 thu\u1eadn ti\u1ec7n t\u1ed1i \u01b0u trong qu\u1ea3n l\u00fd v\u00e0 v\u1eadn h\u00e0nh. \u0110\u00e2y l\u00e0 gi\u1ea3i ph\u00e1p ti\u00ean ti\u1ebfn, \u0111\u00e1p \u1ee9ng m\u1ecdi nhu c\u1ea7u c\u1ee7a doanh nghi\u1ec7p trong k\u1ef7 nguy\u00ean s\u1ed1.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0110\u1ec3 t\u00ecm hi\u1ec3u th\u00eam v\u1ec1 gi\u1ea3i ph\u00e1p ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \u0111a k\u00eanh &#8211; Omni Care, Qu\u00fd doanh nghi\u1ec7p c\u00f3 th\u1ec3 truy c\u1eadp <\/span><a href=\"https:\/\/ssolutions.vn\/omnicare\/\"><span style=\"font-weight: 400;\">https:\/\/ssolutions.vn\/omnicare\/<\/span><\/a><span style=\"font-weight: 400;\"> ho\u1eb7c li\u00ean h\u1ec7 tr\u1ef1c ti\u1ebfp v\u1edbi <\/span><b>Kh\u1ed1i gi\u1ea3i ph\u00e1p Chuy\u1ec3n \u0111\u1ed5i s\u1ed1 tr\u1ef1c thu\u1ed9c GMO-Z.com RUNSYSTEM<\/b><span style=\"font-weight: 400;\"> \u0111\u1ec3 \u0111\u01b0\u1ee3c gi\u1ea3i \u0111\u00e1p: <\/span><b>Hotline: 097 583 0096<\/b><span style=\"font-weight: 400;\"> | Email: customer@ssolutions.vn.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>CRM Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \u0111a k\u00eanh (\u201cOmni-Channel customer service\u201d) l\u00e0 vi\u1ec7c k\u1ebft h\u1ee3p nhi\u1ec1u k\u00eanh giao ti\u1ebfp nh\u01b0 website, m\u1ea1ng x\u00e3 h\u1ed9i, email, ChatNot, hotline&#8230; nh\u1eb1m mang \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m \u0111\u1ed3ng b\u1ed9, li\u00ean t\u1ee5c cho kh\u00e1ch h\u00e0ng.<\/p>\n","protected":false},"author":2,"featured_media":3890,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[17,20],"tags":[],"class_list":["post-4685","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","category-industry-news"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ssolutions.vn\/en\/wp-json\/wp\/v2\/posts\/4685","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ssolutions.vn\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ssolutions.vn\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ssolutions.vn\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ssolutions.vn\/en\/wp-json\/wp\/v2\/comments?post=4685"}],"version-history":[{"count":10,"href":"https:\/\/ssolutions.vn\/en\/wp-json\/wp\/v2\/posts\/4685\/revisions"}],"predecessor-version":[{"id":4703,"href":"https:\/\/ssolutions.vn\/en\/wp-json\/wp\/v2\/posts\/4685\/revisions\/4703"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ssolutions.vn\/en\/wp-json\/wp\/v2\/media\/3890"}],"wp:attachment":[{"href":"https:\/\/ssolutions.vn\/en\/wp-json\/wp\/v2\/media?parent=4685"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ssolutions.vn\/en\/wp-json\/wp\/v2\/categories?post=4685"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ssolutions.vn\/en\/wp-json\/wp\/v2\/tags?post=4685"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}